Better Appliance Outlet operates seven physical appliance store locations and needed a unified digital presence that seamlessly integrates online sales, in-store POS, delivery logistics, and role-based administration. This solution enabled the business to perfectly manage revenue, profit margins, and operational oversight of both customers and employees.
Better Appliance Outlets operated on disconnected systems with no centralized platform for tracking sales, leads, customers, profits, employees, or revenue.
We developed a custom CRM solution for Better Appliance to monitor employee performance, delivery management, customer activity, and revenue reconciliation with detailed reports. This allowed them to keep track of budget, increase sales, and improve all outlet's performance.
